Scamming cases are rampant nowadays, especially with the increased use of technology in Singapore. While scamming cases happen across multiple industries, a new report detailing how the public are being scammed for Singapore visas has surfaced.
It has been brought to the public’s attention that the number of scamming cases in Singapore across most industries has spiked since most business operations have adopted a primarily Work From Home policy during this pandemic.
The scam concerning the Singapore immigration industry is involves fake and dodgy websites for visa applications. We strongly advise the public to be careful and do due diligence before depositing any personal particulars into any website.
Like many of you, Immigration@SG LLP (IASG) has been continuously serving our clients remotely from home as well. This includes addressing all queries, preparation of documents and seeing applications through to submission, without compromising on the quality of work.
To verify if you are dealing with an actual staff of IASG, please :
- Call our Hotline at +65 6493 1830
- Verify Staff’s Credentials (Name / Contact credentials / Email)
I believe these addresses some of the immediate concerns you may have. We would like to assure you that Immigration@SG’s promise to all our clients will be to continue to strive to remain available, and see their PR and Citizenship applications through.
Tips to Avoid Being Scammed
- Check that the phone number and website of the third party are credible. Calls from Singapore numbers do not have the +65 country code shown on the ID caller. Do not pick up calls with a + sign in their number.
- Ask for specific details of where they got your contact from.
- Never give out any personal information to strangers. Scammers may ask you leading questions to get you to reveal your personal information. Do not answer these questions.
- Verify with authorities and companies they claim to be from. Report to the authorities if someone claims to be calling from a particular government agency such as the ICA. There are fraudulent immigration consultants as well, so please make sure you do thorough research on the company that they represent.
- Never transfer money if you feel fearful and/or doubtful. Scammers tend to play on your emotions and create fear, worry, panic, and such to force you to transfer money to their account.
What To Do If You Think You Have Been Scammed
If you have been scammed in Singapore, it’s important to take immediate action to protect yourself and report the incident. Here are some steps you can take:
- Contact the Police Immediately: Report the scam to the Singapore Police Force by calling the non-emergency hotline at 1800-255-0000. Provide them with all the relevant details of the scam, including any evidence or documentation you may have.
- Notify Your Bank or Credit Card Company: If you provided your financial information to the scammers, contact your bank or credit card company immediately. Inform them about the scam and follow their instructions to secure your accounts, freeze any compromised cards, and prevent unauthorized transactions.
- Protect Your Identity: If the scam involved providing personal information, such as your identification documents or passport details, contact the Immigration and Checkpoints Authority (ICA) of Singapore at +65 6391 6100 or visit their website for guidance on safeguarding your identity.
- Inform Other Relevant Authorities: Depending on the nature of the scam, you may need to notify other authorities. For example, if it involved online fraud or cybercrime, you can report it to the Cyber Crime Portal of the Singapore Police Force. If it relates to consumer-related issues, you can contact the Consumers Association of Singapore (CASE) for assistance.
- Seek Legal Advice: If you have suffered financial losses or believe you may need legal recourse, consult a lawyer who specializes in scams or consumer protection laws. They can provide guidance on your rights and potential legal actions.
Remember, it’s crucial to act quickly and report the scam as soon as possible to increase the chances of recovering your losses and preventing further harm.
Till then, we urge all to keep safe. Be healthy. Secure your future.